The Dental Hacks Podcast

In this episode of the Very Clinical Podcast, hosts Zach and Kevin chat with guest Dr. Allie Frounfelter about digital dentistry and the process of creating "trial smiles." Allie, a self-proclaimed "trial smile queen," details the steps of designing, 3D printing, and fitting a temporary smile for patients so they can preview their results before committing to treatment. She explains the benefits of this modern approach, including improved patient confidence and better-fitting temporary restorations, which leads to healthier gums. Allie also discusses the shift in dentistry toward more fulfilling, life-changing procedures and shares that even if she won the lottery, she would continue doing this kind of work.  The conversation concludes with a discussion about the essential tools needed to implement this process, emphasizing that a 3D printer is the most crucial piece of equipment for a dentist to own. Some links from the show: Roe Dental Lab: For dentists looking to outsource the design and printing of Tr

Alan shares his frustrating experience with AT&T's poor customer service after his office's phones went down. The ordeal leads him to develop a theory about the inverse relationship between demand for a service and the need for excellent customer service. He explains that businesses like AT&T, which provide essential services with high demand and low-elasticity, can get away with poor service because it's difficult for customers to switch. On the other hand, professions like dentistry, which operate in a more competitive market, must provide great service to retain patients. Al's negative experience with AT&T highlighted the importance of treating his patients well, especially since they have other options. He emphasizes that providing excellent customer service isn't just a business strategy; it's the right thing to do. Join the Very Dental Facebook group using the password "Timmerman," Hornbrook," "Gary," "McWethy," "Papa Randy" or "Lipscomb!" The Very Dental Podcast network is and will remain

Alan brings together Dr. Lance Timmerman and Dr. Brady Smith for a lunch conversation at VoD Lite 2025. The trio discuss the unique, small-scale nature of the event, which was planned just three weeks beforehand and features a food truck instead of a hotel's expensive catering. Lance and Brady talk about their professional lives, including their pride in their respective hometowns' (Seattle and Portland) high poop-on-the-streets-per-capita and their mutual surprise at the high cost of a hard-boiled egg at hotels. They also delve into their unconventional dental practice models, with Lance discussing his use of the EMS Guided Biofilm machine and Brady explaining his two-day, 32-hour work week and his decision not to hire a hygienist. Their conversation also touches on Brady's side career as a stand-up comedian and the challenges he faces, from dealing with angry hygienists who file board complaints against him to navigating the complex and expensive world of venue rentals. Some links from the show: EMS Guid

Zach and Kevin welcome Dr. Allie Frounfelter to discuss her innovative approach to cosmetic dentistry using Trial Smiles. Dr. Frounfelter shares her journey from a high-volume "bread and butter" dental practice to a more balanced and fulfilling one, emphasizing the importance of slowing down to speed up. The episode details the step-by-step process of creating and using a 3D-printed resin shell, or Trial Smile, to help patients visualize their potential new smile. Dr. Frounfelter also highlights the importance of incorporating the entire dental team in the process and discusses how this patient-centered approach, along with the right technology and systems, has transformed her practice. Key Takeaways Invest in Digital Technology: Dr. Frounfelter and her husband significantly transformed their practice by investing in digital tools, including a CBCT, intraoral scanner, and 3D printer. They initially sought a CBCT but came back from a conference with a full suite of digital tools. The Trial Smile Process:

Alan argues that dental sealants should be treated more like restorations rather than simple preventive measures. He critiques the common practice of placing sealants without preparing the tooth, which he believes can lead to failure and hidden decay. Instead, he details his own protocol, which involves using a bur to open up and clean out the deep grooves of the tooth, often discovering stain, decalcification or even decay. He then fills these prepped grooves with a glass ionomer material. Alan asserts that this more involved approach results in a highly durable, decay-resistant solution that he feels far more confident in than traditional sealants. Some links from the show: Fuji IX Microcopy Pit and Fissure bur Microcopy "small pear" Microcopy fine egg finisher Microcopy very fine egg finisher Ultradent Permaseal Join the Very Dental Facebook group using the password "Timmerman," Hornbrook," "Gary," "McWethy," "Papa Randy" or "Lipscomb!" The Very Dental Podcast network is and will remain free to d

Alan welcomes his friend Adam McWethy back to the Very Dental podcast! Recorded in person at the 2025 Voices of Dentistry pop up event in Arizona, Adam drops in to talk about his new company, The Leadership Thread.  The Leadership Thread works with specialist practices to achieve growth and life balance by taking control of their careers. Adam and Al explored how AI is poised to change the way dentists handle a variety of tasks, from documenting treatment to managing patient relationships. Adam discussed several ways that AI can dramatically reduce the time specialists spend writing referral letters and charting. He mentioned a new AI-powered platform that automates these tasks, giving providers hours of their week back. Alan discussed his experience that even with minimal training, AI can generate detailed, persuasive narratives to help justify treatment to insurance companies, a common pain point for general dentists. The conversation highlighted that AI in dentistry is quickly moving from a novel concept t

In this "throwback" episode recorded live at Voices of Dentistry 2023, hosts Kevin and Zach are joined by guest Dr. Craig Harder to debate and discuss dental myths and tips. The main topic of conversation is the dental myth that Invisalign is a great value for dentists. Craig argues that Invisalign is not a good value because it eats up a significant portion of the fee, especially for dentists who don't do a high volume of cases and therefore don't qualify for discounts. Kevin, a high-volume provider, counters that the value of Invisalign is not just in the cost per case but in its powerful marketing engine. He explains that Invisalign's massive ad campaigns drive patients directly to dentists' offices, a level of promotion that individual practices could never achieve. The conversation also touches on the user experience of other clear aligner companies versus Invisalign, with Kevin stating he finds the Invisalign user interface to be far superior. Craig's tip: Always use Vivera retainers after aligner thera

Alan shares his favorite verbal phrases that have improved his patient interactions over his 28-year career. He emphasizes the importance of building rapport and setting patient expectations to create a smoother, more enjoyable practice. Alan discusses how these simple word choices help him diagnose problems, manage treatment compromises, and handle post-op concerns, all while fostering trust and a human connection with his patients. Some of Al's Favorite Words: "Can you say more about that?" This phrase encourages patients to elaborate on their symptoms, often unlocking a more accurate diagnosis. It prompts them to think more deeply about their sensations, which is especially useful when a problem isn't visually apparent. "Are you going to be mad at me if...?" Used when a patient is considering a compromised or less-than-ideal treatment, this phrase invites them to contemplate a potential negative outcome. It shifts the responsibility for informed consent from a formal, authoritative one to a human, conv

Kevin and Zach welcome Alan back to discuss the world of business and entrepreneurship within dentistry. They begin by reminiscing about their childhood "businesses," which leads to a discussion sparked by a conversation Alan had with dental entrepreneur Dr. Mark Costes. The group explores the idea that while dentists of their generation could often succeed with a simple practice, the current landscape of high student debt and large dental organizations demands a more business-minded approach. They debate whether an entrepreneurial spirit is something you're born with or can be developed, and they consider the differences between simply owning a practice, running a dental business, and being a true entrepreneur. The conversation highlights the wide spectrum of career paths available in dentistry today, from being a salaried associate to building a multi-office empire. In this episode of the podcast, hosts Kevin and Zach, along with guest Alan, dive into the world of business and entrepreneurship within dentis

Al shares another "recommendation engine" in this episode! He starts with a dental recommendation, praising the Bioclear Evolve Matrix system and explaining why he's going back to get recertified. He then moves to personal interests, recommending the Harry Potter audiobooks narrated by Stephen Fry and the Hot Ones Instagram feed. He also suggests trying Fly By Jing's Sweet & Spicy Sichuan Chili Sauce and the sci-fi audiobook Automatic Noodle. Finally, he gushes about his new Stihl RZ 560 K lawnmower and encourages listeners to join the Very Dental Facebook group to share their own recommendations. Some links from the show: Bioclear Evolve Matrix Harry Potter on Audible narrated by Stephen Fry Fly By Jing's Sweet and Spicay Sichuan Chili sauce Hot Ones Instagram feed Macaulay Culkin's Hot Ones Reactions Sam Rockwell's Hot Ones Reactions "Automatic Noodle" by Annalee Newitz Stihl RZ 560k zero degree mower Get your tickets for VoD 2026! They're going to sell out! Join the Very Dental Facebook gro

Alan interviews Dr. David Clark about a near-fatal heart attack he suffered almost two years ago. Dave describes the dramatic details of the event, from initially mistaking his symptoms for heartburn to his wife heroically rushing him to the emergency room. The episode delves into the importance of being your own health advocate, particularly for dentists and other seemingly healthy individuals who may be at risk without knowing it. Dave emphasizes that a heart attack is one of the few life-threatening events that can be largely preventable if people are armed with the right knowledge. He shares key tests and prevention strategies he learned from his brother, a metabolic cardiologist, and warns against common misconceptions and tests that offer a false sense of security. The conversation highlights the emotional and physical toll the event took on him and his family, ultimately leading him to a renewed perspective on life and his dental career. Key takeaways: Dr. Clark discussed several key prevention ideas a

Zach and Kevin are joined Alan to have an in-depth discussion on the business of dentistry. They explore the surprising contradiction many dentists face: the challenge of maintaining a profitable practice while also promoting preventive care and serving "healthy" patients who need minimal treatment. They discuss how a shift in the dental landscape, including stagnant insurance reimbursements and rising overhead costs, has made it less viable for some practices to rely heavily on a traditional recall model. The conversation touches on how different dental practice models, such as DSOs, may approach this issue and suggests that offering a wider range of services, like clear aligners, can help make healthy patients a more valuable part of a practice. Join the Very Dental Facebook group using the password "Timmerman," Hornbrook" or "McWethy," "Papa Randy," "Lipscomb" or "Gary!" The Very Dental Podcast network is and will remain free to download. If you’d like to support the shows you love at Very Dental then show

Alan shares his journey into the world of digital dentistry and digital design. He reflects on his past hesitations and the challenges of committing to expensive software like Exocad. A recent case involving a patient in need of a provisional partial, however, sparked his interest in finding a more accessible entry point. He recounts how his friend, Dr. Russell Schafer, introduced him to BlueSkyPlan, a powerful, free design software. BSP, along with Russell's affordable course, offers an excellent way for dentists to "dip their toe" into digital design without a huge financial or time commitment. He encourages listeners to check out the case Russell worked up for him, which is available in the show notes, and to consider the course as a practical way to learn the fundamentals of digital design.  Some links from the show: Blue Sky Plan Software Russell's Blue Sky Plan course (Maximizing BlueSkyPlan for Your Office) Patriot Dental Lab Precision Dental Lab (shares Al's building) Get your tickets for VoD

Is the entrepreneurial drive something you're born with, or can it be learned? Alan had the chance to sit down with his friend and colleague, Dr. Mark Costes, at the recent Voices of Dentistry Pop Up for a deep dive into the mindset of a business owner. Drawing from his own family history, Dr. Costes argues that an entrepreneurial spirit is often an innate trait (nature), but that the skills to succeed can absolutely be cultivated (nurture). They explore the massive shift in the dental profession from the "golden era"—when clinical skill alone could guarantee a great living—to today's reality, where staggering student debt loads make business acumen a non-negotiable key to survival and success. The conversation also contrasts the cottage industry of dentistry with the consolidated world of medicine, weighing the pros and cons of being a W2 employee versus taking on the risks and rewards of practice ownership. Key Takeaways   Entrepreneurs: Nature or Nurture? Mark believes that while an entrepreneurial spiri

In this throwback episode from Voices of Dentistry 2023 in Scottsdale, Zach and Kevin are joined by guest Dr. Brian McGue for the inaugural "Myths and Tips" episode. Dr. McGue, the inspiration for this format, kicks things off by myth-busting the posterior palatal seal, questioning its origin and clinical necessity for upper dentures. For his pro tip, he shares a game-changing technique for seating crowns—especially implant crowns—by recontouring the adjacent tooth contacts to eliminate undercuts and achieve a perfect, passive fit. Join the Very Dental Facebook group using the password "Timmerman," Hornbrook" or "McWethy," "Papa Randy," "Lipscomb" or "Gary!" The Very Dental Podcast network is and will remain free to download. If you’d like to support the shows you love at Very Dental then show a little love to the people that support us! -- Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices you’ll find anywhere! If you head over to verydentalpodca

Recorded live at our recent pop up VoD 2025, Alan is joined by the one and only Dr. Matt Standridge! Matt shares two innovative marketing strategies he uses in his practice. First, he details his process for creating personalized virtual case presentations using Google Slides. He records custom videos for potential patients, walking them through their specific case, treatment options, and fees before they even come into the office, which has led to significantly higher case acceptance rates. Second, he explains how he collaborates with patients who are professional photographers. After a patient completes a smile makeover, he gifts them a professional headshot session with one of these patient-photographers, creating a win-win-win scenario: the patient feels great, the photographer gets business, and Dr. Standridge receives high-quality "after" photos for his marketing. Some links from the show: Get your tickets for VoD 2026! They're going to sell out! Join the Very Dental Facebook group using the passwor

In this throwback episode Alan is joined by his good friend and co-founder of Voices of Dentistry, Dr. Mark Costes. They catch up after the VOD 2022 event, sharing personal stories about their kids, past injuries, and the humbling (and sometimes embarrassing) experience of getting older. The conversation wraps up with a behind-the-scenes look at the world of dental podcasting, discussing everything from download stats and interview strategies to their most memorable guests. Some links from the show: Dental Success Institute Voices of Dentistry Join the Very Dental Facebook group using the password "Gary," "Timmerman," Hornbrook" or "McWethy," "Papa Randy" or "Lipscomb!" The Very Dental Podcast network is and will remain free to download. If you’d like to support the shows you love at Very Dental then show a little love to the people that support us! -- Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices you’ll find anywhere! If you head over to v

Kevin and Zach are joined by star hygienist Maryann McFarland. They kick things off with a competitive discussion about their favorite games, from Maryann's professional-level Scrabble skills to Zach's past as a ranked online poker player. The conversation then shifts to the clinical topic of the day: how Maryann champions the Invisalign workflow in the practice. She provides a masterclass on her process, detailing every step from initial patient contact and leveraging in-office marketing to using photos on a big-screen monitor, discussing financials, and performing the digital scan—all while emphasizing the crucial role of teamwork and efficiency. Key Takeaways: Empower the Hygiene Team: A trained and motivated hygienist can be the primary driver for Invisalign cases, from the initial conversation to the digital scan, freeing up the doctor's time and boosting production. A System Creates Efficiency: The practice utilizes a highly systematic, team-based approach. While one person engages the patient, othe

Alan uses his familiar daily commute as an analogy for the routine procedures in dentistry that become second nature. He reflects on how tasks that are "unconscious" and automatic for a seasoned dentist, such as a tooth extraction, are a highly conscious and often frightening experience for a patient. Drawing on a recent interaction with an anxious patient, Al emphasizes the importance of stepping out of this professional autopilot to consciously provide more empathy and care.  Join the Very Dental Facebook group using the password "Timmerman," Hornbrook," "Gary," "McWethy," "Papa Randy" or "Lipscomb!" The Very Dental Podcast network is and will remain free to download. If you’d like to support the shows you love at Very Dental then show a little love to the people that support us! -- Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices you’ll find anywhere! If you head over to verydentalpodcast.com/crazy and use coupon code “VERYDENTAL10” you’ll ge