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Jillian Squires (Phoenix Comic Con) joins us to talk: The task of managing 75,000 attendees Leveraging enthusiastic volunteers Negotiations with Actors, Vendors and The City of Phoenix The non-stop planning of an event this size Setting up appearances years in advance Managing growth vs. reducing user experience Maintaining reliability with vendors The ABSOLUTE need to be accessible to your audience, meaning… GET OFF YOUR PHONE!!! The management of literally HUNDERED OF TONS of product on a daily basis Big mistakes at this year’s convention and how that’s a GOOD thing Software and Systems, finding them, adjusting them and knowing when they need to be replaced How Jimmy Johns used a horrible situation to generate lifelong customers Accommodating talent requests, travel, limos and a cold diet coke at the snap of a finger The benefits of having a CIA agent on staff PS: Leonard Nimoy was apparently awesome Learn more about your ad choices. Visit megaphone.fm/adchoices