Inside Outside Innovation

Growth, Pricing and SaaS Patrick Campbell is the CEO of ProfitWell (formerly Price Intelligently), the software for helping subscription companies with their monetization and retention strategies. ProfitWell also provides free turnkey subscription financial metrics for over 8,000 companies. Prior to ProfitWell, Patrick lead was an Economist at Google and the NSA, an experience he thought was surprisingly similar. With 50 employees in Boston and Argentina, ProfitWell has been funded by bootstrapping and a growing customer base. They serve about 25 percent of the market. In Brian Ardinger's interview with Patrick, they started by discussing two important business themes. First, being customer focused and second, placing a high priority on building the team and hiring. Patrick believes a company needs to be direct about the type of culture they want. Focus on the right behaviors and values and bring in a diverse amount of thought.  Patrick then highlighted three key issues that ProfitWell helps SAAS comp