Made with Grit
2: Talk to your customers
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:34:29
- Mais informações
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Sinopse
In this episode, Kyle and Landon discuss the importance of talking to customers.Today’s Topics:Increasing pricesShape Up (everybody's doin' it)"Talk to your customers" buzzwordsKyle gripes about a poor support experience (as a customer)Platform risk (for Userfeed)Is live chat a distraction?Support as a differentiatorLinks & Resources:Shape Up book by BasecampIntercomMade with Grit website - give us feedback!
