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The 10 Cent Solution: How investing just $.10 can make all the difference in customer experience with @LaurieGuest #CX

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Sinopse

Compiling Laurie Guest’s lessons from more than three decades as a customer service expert, The 10¢ Decision is an abundance of quick tips and deep dives intended to make immediate, positive changes in your customer service delivery. Purposefully designed to be a quick read, The 10¢ Decision is packed with fun stories, spot-on examples, and questions to ask yourself to drive results. Learn more about Laurie now!