Conversations With Phil Gerbyshak - Aligning Your Mindset, Skill Set And Tool Set For Peak Performance

Laurie Guest is one of the world's best guest service experts - which makes sense as her last name is Guest. I've known Laurie for a few years and her insights into guest service, secret shopping and everything else always teaches me something. Enjoy the episode. For more from Laurie Guest, visit https://laurieguest.com/