The Dental Hacks Podcast

Jason and Alan are joined by Dr. Dawn Kulongowski, Dr. Melissa Zettler and coach/guru/rock star Suzanne Robinson to help manage conflicts in the dental office! Jason and Alan are both confirmed avoiders of conflict. So we brought in the "A-team" to help us understand how to manage it! All dentists offices have to deal with confrontations. Whether it's between patients and team members or within the dental team, humans are always humans! How can we be better at dealing with it? This Brain Trust will bring you a long way to understanding your strengths and weaknesses and most importantly help you learn to be a better leader! Links from the show: Practice with Honor (Suzanne's company) Nonviolent Communication The Dental Hacks Nation closed Facebook group has over 11,500 members! Head over there to interact with other Dental Hacks listeners, guests and Brain Trust members every day, all day! Remember...if you don't have any thing "dental" on your FB page, we might decline your membership request. So IM the group