The Dental Hacks Podcast

Jason and Alan go "live to tape" for only the second time and this time we are joined by the one and only Andre Shirdan! Andre is a speaker, dental consultant and coach with a ton of good information and a great sense of humor! We cover a lot of ground in this episode. Here are a few things that we covered! dentists (and the industry of dentistry) avoids change (how do you buys stamps?) how did he learn about and where should dental teams learn about customer service (think Disney, Ritz Carlton and Chick-Fil-A) What is C.R.E.W.? Where did it come from and how does it work? how can we simplify perio treatment in our offices? how he created the biggest Eaglesoft user's group on the internet how has dentistry changed over his 30 years in the industry? Andre's links: The CREW Process StatCK Andre's Eaglesoft Field Guide Links from the show: Jason put up a killer "Clinical Hack of the Week" in the Dental Hacks Nation this week. Everyone has probably been in a situation where they started preparing a crown and re