The Tech Blog Writer Podcast - Inspired Tech Startup Stories & Interviews With Tech Leaders, Entrepreneurs And Innovators

LivePerson makes life easier for people and brands everywhere through trusted Conversational AI. Its conversational cloud platform empowers consumers to stop wasting time on hold or crawling through websites and message their favorite brands instead, just as they do with friends and family. The company has 18,000 customers, including leading brands like HSBC, Orange, GM Financial, and The Home Depot. They use their conversational solutions to orchestrate humans and AI at scale and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers. LivePerson was also named to Fast Company's World's Most Innovative Companies list in 2020 and is a founding member of EqualAI. Alex Spinelli joins me in a conversation about all things AI. We discuss the potential AI backlash, and people will respond as we move into and past the through of disillusionment part of the hype cycle. I also learn more about how AI made it possible to get to this critical moment of the fi