The Tech Blog Writer Podcast - Inspired Tech Startup Stories & Interviews With Tech Leaders, Entrepreneurs And Innovators

Rob Carpenter is the CEO and Founder of Valyant AI, the first Artificially Intelligent "Digital Employee" to work directly alongside employees in customer-facing roles. For example, Valyant's AI "Holly" works in fast food restaurants to greet customers at the drive-thru post, answer questions and take food orders. The revolutionary nature of this technology is that it pulls AI from being a hidden back-office tool to something that feels like a real staff member, which humanizes a brand's personality and brings the AI experience front and center to a physical location. The major technological innovation of Holly is her Conversational AI. It allows her to speak with a human-sounding voice, to understand context, nuance and to be able to manage a free-form and wide-ranging conversation within the context of food ordering. After five years of development Valyant AI now has paying customers, can deliver up to 20% average order increase and has begun rolling out with two restaurant chains that have a combined 5,000