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The recent pandemic response has elevated the importance of simplified administration of UCC platforms like Teams to senior management who are navigating a highly complex hybrid working environment with increasingly distributed workforces.  However, the fragmentation of technology in the UCC space has actually led to a disunification of communications, meaning that the challenge for businesses now is to re-unify and automate management and user administration, freeing admin specialists to do the work they need to do, and employees to work, collaborate and innovate.   Kurmi is a company that works with the likes of Verizon, NTT, Orange, BP, L'Oreal, BNP Paribas, etc to handle the automated provisioning of around 5 million people worldwide to ensure that employees have the tools and platforms they need to get working ASAP. Eric Olson, VP Sales Americas joins me in a conversation about the multitude of different platforms like Teams, Google, Avaya, Cisco etc, and collaboration tools that organizations need to n