The Tech Blog Writer Podcast - Inspired Tech Startup Stories & Interviews With Tech Leaders, Entrepreneurs And Innovators

Agentic AI is only interesting when it leaves the lab and takes responsibility for real outcomes. In this episode, I reconnect with Raj Koneru, Founder and CEO of Kore.ai, to talk about what that shift looks like inside large enterprises. Raj has been building conversational systems long before chatbots became dinner table conversation, and he is clear about where the action is now. Understanding intent is table stakes. The next frontier is planning, reasoning, and executing tasks through agents that can work across departments, respect policies, and prove their value in minutes, not months. We walk through how Kore.ai frames the stack. There is a layer below the line, where chips, data centers, clouds, and model providers keep advancing at speed. Above the line is where business value shows up. That is where companies design, deploy, and manage agents for customer service, employee productivity, and process automation. Raj describes Kore.ai as the operating system for that upper layer. The goal is simple to