The Dental Hacks Podcast

"Why can't I talk to my patients like Gary does?" -me, quite often Alan is joined by Dr. Gary DeWood for another really good conversation about communication, among other things. Some of the topics they covered: Staying in the question until the questions are coming from the patient  How the dental model is wrong People figure out a way to do the things that they have value for Assume that the patient thinks that they're healthy until you understand that they don't How aligners have made people value the position of their teeth Ask questions and then be quiet Why the hygiene op is the worst place to talk about dental health Having the hygienist "refer" the patient to the doctor Lawn mowers and believing it's possible The mindset change of financing/making payments Patients need to know that you'll make it financially possible "We're going to do whatever we can to make it possible" In office financing vs. outside payment plans...what's the limit that doc can be the bank? Gary on the "dead zone" in your pract