The Dental Hacks Podcast

"...a hygiene dollar, even in the best of times, has at best a 15-20% profit margin. A doctor dollar has up to 60%..." -Amy Morgan Amy Morgan will give you 52% clinical excellence. But she wants 48% for business excellence! Amy joined Spear in 2018 as Vice President of Consulting Strategy. For more than 25 years as a She's been a consultant and trainer for more than 25 years and is the former CEO of Pride Institute.  Amy and Alan had a wide ranging conversation at the Spear Summit back in September. Some of the topics they covered include: How did Spear quickly retool for the COVID crisis? Is she over Zoom? Once the "fight or flight" crisis was over, what did Amy and Spear Education learn?  "The Great Hygiene Migration" What's the strategy for the lack of hygienists? (spoiler: you can't wish for something that's not there) Healthy patients vs. less healthy patients Doctors should NOT be doing hygiene Embrace your inner hypochondriac What do you do for COVID no-shows? (RFR..."reason for return") Having patien