The Dental Hacks Podcast

Dr. Paul Etchison has recently been evaluating what it feels like to be a patient in his office. He takes the patient experience pretty seriously, but since dentistry really sets the bar low (and medicine sets it even lower), he's on a mission to make it amazing! He's got some thoughts: Reviews: good, bad and ugly Is the bar set low? (yes, yes it is) Paul was an advertising major...priming TVs on the ceiling Touch points and team perspective Poo pouri and Paul Operatory set ups and consistency Complimenting the team during hand offs How often is the dentist in their own chair? No one is talking about your bond strength! Ask your assistant to do an impression of you Role paying sucks, but it's really helpful Running in to patients out of the office The "automatic introduction" trick with your spouse Buy Paul's second book and review it Dancing at hands on implant courses Some links from the show: Dental Practice Heroes podcast Paul's SECOND book: Dental Practice Hero II: the sequel Join the Very Dental Fa