The Tech Blog Writer Podcast - Inspired Tech Startup Stories & Interviews With Tech Leaders, Entrepreneurs And Innovators

In today's episode of Tech Talks Daily, we are privileged to host Shival Seth, the dynamic Chief Technology Officer at Grand River and St. Mary's Hospital in southwestern Ontario, Canada. Serving over a million patients, Shival's mantra is "What you lack in skills you make up in will," which has proved integral to his leadership role in this diverse community. Our conversation unfolds as Shival explains the journey of business transformation, specifically focusing on the use of technology to enhance services for administrators, clinicians, and patients alike. With an array of innovations in staff scheduling, HR processes, and patient scheduling, we gain an insight into the challenges and solutions found in healthcare technology. Shival will walk us through his collaboration with HIMSS and the Cisco Customer Experience (CX) Team to conduct an INFRAM (Infrastructure Adoption Model) assessment. This helped map out their technology infrastructure capabilities and align them with clinical, strategic goals and inte