The Tech Blog Writer Podcast - Inspired Tech Startup Stories & Interviews With Tech Leaders, Entrepreneurs And Innovators

Mike Puglia, Chief Strategy Officer and General Manager of Security Products at Kaseya, joins me on Tech Talks Daily.  Mike sheds light on the much-anticipated Kaseya 2023 MSP Benchmark Report, an insightful resource that dives deep into the trends, challenges, and priorities of over 1,000 managed services providers (MSPs) worldwide. Our discussion centers around the critical themes of automation, cybersecurity, and integration. Mike expounds on how 90% of the respondents view automation as a game-changing technology for their businesses, enhancing efficiency and revenue generation by streamlining processes such as endpoint management, monitoring, and cybersecurity. We delve into the growing significance of cybersecurity, a realm that has seen a 15% surge as the top IT challenge from the previous year. With a clear majority of MSPs regularly advising their clients on cybersecurity, Mike explains how this trend has also fuelled the growth of managed detection and response solutions. Tackling the issue of softw