The Tech Blog Writer Podcast - Inspired Tech Startup Stories & Interviews With Tech Leaders, Entrepreneurs And Innovators

Here’s the thing. “Smart” has been the buzzword for years, but Richard Leurig argues we’re on the cusp of something bolder. In our conversation, the Accruent president drew a clear line between buildings filled with connected systems and buildings that can sense, decide, and act without a person staring at a dashboard all day. Richard shared a retail story that sticks. By wiring refrigeration units with sensors and training models on billions of telemetry points, his team can spot failures 48 to 72 hours before lettuce wilts or milk spoils. That time window turns panic calls at 3 a.m. into planned daytime fixes. It cuts waste, protects revenue, and keeps customers from walking into empty shelves. The bigger idea is a shift from many panes of glass to no pane of glass. Instead of asking people to wrangle alerts, AI agents coordinate HVAC, security, and maintenance, then dispatch the right technician with the right part only when one is truly needed. That is the road to self-healing facilities. Practicalities t