Macrofab Engineering Podcast

MEP EP#330: Rogue Gerbers - Jerry McDaniel of Customer Care at MacroFabJerry McDaniel Has been at Macrofab for over 5 years Currently the Director of Customer Success Previous life, he was the CTO/CFO of Litigation Records Services A records retrieval company in Texas managing litigation records for both Plaintiff and Defense attorneys Application support for Presensoft Inc. for almost 11 years Customer Success How do you figure out how customer's act? What is the advice you can give to engineers? What is the weirdest thing a customer has ever done?