Talking HealthTech

In this episode of Talking HealthTech, host Peter Birch speaks with Catherine Lambert, Director of Clinical Operations at Chris O'Brien Lifehouse; Cailin Lowry, IT Project Manager at Chris O'Brien Lifehouse; Matthew McBride, Solutions Executive for MEDITECH Asia Pacific; and Douglas Murray, Managing Director at MEDITECH Asia Pacific. The discussion centres around their collaborative approach to electronic medication management implementation, the phased digital transformation at Chris O'Brien Lifehouse, and the ongoing partnership with MEDITECH to improve clinical workflows and patient care. This episode was recorded live from the MEDITECH booth at the Digital Health Festival 2025 in Melbourne, Australia.Key TakeawaysChris O'Brien Lifehouse has evolved from a newly established hospital to an organisation prioritising holistic cancer care, research, and wellbeing, with technology playing a central role in delivering coordinated patient services.The hospital’s journey with MEDITECH has spanned m

In this episode of Talking HealthTech, host Peter Birch speaks with Shelley Thomson, Co-founder and Director of Patient Experience Agency, about embedding patient voice and human-centred design into healthcare reform. Shelley shares Patient Experience Agency’s approach to co-designing healthcare services to deliver more personalised, outcomes-driven care, discusses the vital distinction between patient feedback and patient-reported measures, and unpacks practical strategies for clinicians and organisations to meaningfully involve patients, carers, and their families in shaping healthcare experiences.Key Takeaways: “Nothing About Me, Without Me” means co-designing healthcare with patients and carers, not just collecting feedback after making decisions.There is a crucial difference between patient satisfaction surveys (feedback on services) and Patient-Reported Outcome/Experience Measures (PROMs/PREMs), which reflect how patients are doing and what matters to them.Truly personalised care focuses on what is most

In this episode of Talking HealthTech, host Peter Birch speaks with Elizabeth Holm Rannaleet, Head of Product for Data and Insights at Telstra Health, and Dr. Matt Burton, Lead Physician Informatician at Smile Digital Health. The discussion explores population health data in Australia, the challenges of fragmented health information, the role of data infrastructure and open standards, and the recent partnership between Telstra Health and Smile Digital Health. The guests examine how improved data sharing and the adoption of modern infrastructure can enable better health outcomes, inform policy, and support clinicians, researchers, and government agencies in Australia and globally.This episode is part three of a 4-part series by Talking HealthTech in collaboration with Telstra Health and Smile Digital Health called Connected Care: Bridging Gaps in Modern Healthcare.Key Takeaways:Defining Population Health Data: Population health focuses on the health outcomes of groups, tracking the prevalence and incidence of

In this episode of Talking HealthTech, host Peter Birch speaks with Julie Sturgess, Chief Executive Officer of Country to Coast Queensland (CCQ), about democratising healthcare and driving equity in regional Australia. Julie shares her perspective on the complexities of delivering care across CCQ’s diverse region, which spans remote, rural, and outer metro areas, including Central Queensland, Wide Bay, and the Sunshine Coast.The conversation explores how data, technology, and genuine community partnerships influence new models of care, advance mental health reform, and build resilience in the face of major challenges such as disasters and homelessness.Key TakeawaysEquity as a Design Principle: Equity is not just an outcome but a foundational principle for CCQ. Achieving true health equity demands factoring in social determinants and measuring impact beyond clinical outcomes, including using sustainability frameworks like the UN Sustainable Development Goals.Integrated, Community-led Solutions: CCQ emphasises

In this episode of Talking HealthTech, host Peter Birch speaks with Nicole Allan and Federica Lanzo from Orion Health about the realities of interoperability in healthcare. Nicole, VP of Solutioning and Delivery, brings decades of experience implementing digital health systems globally, while Federica, Product Director for Interoperability, offers a technical perspective on integrating data standards and leveraging new technology. Together, they discuss what interoperability means at the point of care, why FHIR compliance is just the beginning, the practical challenges of working across sectors and geographies, the role of AI, and how initiatives like the International Patient Summary (IPS) are shaping the future of connected healthcare.Key Takeaways:

In this episode of Consumer Health Partnerships, we speak with Debra Letica, former carer and citizen leader, and Dr Viktoria Stein from the International Foundation for Integrated Care, about the Citizens Leadership Research Project. They highlight the significant role of citizen leaders in co-creating integrated care systems and the impact of genuinely involving consumers in health care reform.Debra shares her journey of becoming a citizen leader and how her personal experiences as a carer helped her advocate for better healthcare systems. Dr Viktoria Stein explains the origins of the Citizen Leadership Research Project, and their move to involve citizen leaders from around the globe. Both discuss the importance of genuine partnerships between health professionals and consumers, offering insights into how these relationships can enhance care delivery.Key Takeaways:Importance of Inclusion: Including citizen leaders from the very start of the project to shape priorities and questions.Diverse Perspectives: Rec

In this episode of Talking HealthTech, host Peter Birch speaks with Sam Wood, Head of Product at Meddbase, and Greg Jennings, Chief Engagement Officer at Beyond Blue. The discussion centres on the current state of workplace mental health in Australia, the increasing importance of prevention and early intervention, and how technology and partnerships are reframing mental health support at work. Sam shares the story behind Meddbase's collaboration with Beyond Blue to deliver the Before Blue programme, while Greg outlines the realities facing Australian workplaces and the measurable impact of practical, data-driven solutions for mental health.Key Takeaways

In this episode of Talking HealthTech, Peter Birch speaks with Lily Liu, the Divisional Director of Digital Health at Western Health. They discuss Western Health's recent efforts in digital health transformation, focusing on Western Health Care Connect (WHCC), a system designed to consolidate patient medical information across various visits into a single, accessible view.Key Takeaways:

In this episode of Talking HealthTech, host Peter Birch speaks with Kai Van Lieshout, cofounder and CEO of Lyrebird Health, about the rise of AI scribe technology in healthcare. The discussion explores the growing role of artificial intelligence in reducing clinicians' administrative workload, AI in primary care consultation workflows, data privacy considerations, practical realities of adopting AI scribes, and documentation automation in medical practice.Key Takeaways

In this episode of Talking HealthTech, host Peter Birch speaks with Dr Jason Brown, Chief Digital Health Officer at Metro North Health; Dr Rae Donovan, Acting Chief Clinical Information Officer of eHealth Queensland; Dr Mia McLanders, Manager of Research and Innovation at Metro North Health; Fiona Armstrong, CEO at Liquid; and Kate Wylie, Director of Health at Liquid, exploring why healthcare technology so often misses the mark. The discussion dives into why projects fail to scale, how local needs can be balanced with system reform, the importance of genuine co-design, and why adoption, rather than rollout, decides whether healthtech delivers benefit for clinicians and patients.This episode was recorded at the Clinical Skills Development Service at Metro North Health in Brisbane, during a special Future Led panel event hosted by THT+ partners Liquid. The event brought together clinicians, designers and innovators to discuss collaboration, smarter procurement, and systemic reform in healthcare technology.Key T

In this episode of Talking HealthTech, Peter Birch speaks with Chris Pymble from Graphics et al., Dr Bhavesh Patel from Queensland Children’s Hospital, and Dr Brent Richards from Gold Coast Hospital. They dive into why good communication in healthcare is such a big deal and how it affects patient care and system efficiency.Key Takeaways:• Effective communication is crucial in healthcare, impacting not just patient outcomes but also the efficiency of healthcare systems.• Current systems often result in fragmented communication due to lack of integration, stressing the need for streamlined processes.• Digital tools, including AI, can personalise patient information, making healthcare communication more effective and accessible.• Making sure patients get what's going on involves changing up how doctors communicate, using visuals, and translating information when needed.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who

In this episode of Talking HealthTech, Peter Birch speaks with Dan Michelson, CEO of RLDatix, Leanne Lind, Head of Policy Governance at St. John of God Health Care, Imtiaz Bhayat, CIO at Regis Aged Care, and Barbara Staruk, Chief Product Officer at RLDatix. They discuss how tech, AI, and innovation are changing healthcare policy, compliance, and more. This episode was recorded at the Connected Health & Care Summit Asia-Pacific 2025 in Melbourne, hosted by RLDatix.Key Takeaways:

In this episode of Consumer Health Partnerships, we speak with Anja Christoffersen from Champion Health Agency and Jeremy Kerr from QUT Design Lab about the importance and application of co-design in the healthcare sector.Anja and Jeremy shared their extensive experience in co-designing health services and projects, highlighting the need for genuine consumer collaboration. Discussing their respective roles and achievements, including Jeremy's project on resources for health professionals and Anja's integrated design methods. They aim to demystify co-design, explaining its methods and the significance of creative and empathetic collaboration. As well as addressing the benefits and challenges involved in implementing co-design practices in healthcare environments.Key Takeaways: Participation Importance: Highlighting that co-design needs practical participation to fully understand its value. Co-Design Methods: Various methods like journey mapping and empathy mapping are critical in understanding lived and profes

In this episode of Talking HealthTech, host Peter Birch speaks with Diana Pitts, CEO of Coviu Global, about telehealth's journey from the early days of 2018 to its rapid growth during COVID-19 and what the future holds. They dive into how clinics across Australia can weave telehealth into everyday operations, making it a vital part of healthcare delivery.Key Takeaways:

In this episode of Talking HealthTech, host Peter Birch speaks with some big names in healthcare during HIMSS 2025 in Las Vegas. Among the guests from HIMSS are Hal Wolf, President and CEO; Lee Kim, Senior Principal of Cybersecurity and Privacy; Dr Anne Snowdon, Chief Scientific Research Officer; Christina Caraballo, Vice President of Informatics; and Ronan O’Connor, Vice President and Managing Director for EMEA. They discuss topics like AI, boosting interoperability, tackling cybersecurity, and how digital health is shaping up across the globe.This episode was recorded live from HIMSS 2025, an event that pulls together digital health pros from all over to check out the latest and greatest in healthtech.These are just some of the discussions that Pete captured at HIMSS 2025 - check out a full playlist of all interviews at HIMSS25 on the Talking HealthTech YouTube Channel.Key Takeaways:• This year's HIMSS conference saw a significant increase in professional attendance, focusing on decision-makers and indu

In this episode of Talking HealthTech, Peter Birch chats with Vince Farrell, Operations Manager of Nuvo Health and Melvin Chen, CEO and Co-founder of Care GP. They dive into the headache-inducing world of admin pressures that GPs face daily. Vince and Melvin share how they've teamed up to use AI to lighten the load, focusing on how their virtual assistant, Samantha, is stepping up to handle document processing.You'll hear how they’re making a real-world difference for GP clinics, easing the admin chaos, and paving the way for tech to make a splash in healthcare processes.Key Takeaways:• GP clinics are drowning in admin work, and technology like AI can help them focus more on patient care.• Samantha, the AI agent from Care GP, is cutting through the paperwork mess, saving time, and keeping things accurate.• Nuvo Health is seeing big improvements in speed and accuracy using this tech across their locations.• Feedback shows AI tackles some admin tasks even better than humans, freeing up staff to concentrate more

In this episode of Talking HealthTech, hosts Peter Birch and Sophie Turner speak with Emily Mailes, Ed Marx, and River Nygryn about the mix of digital health strategy, cybersecurity, and patient experience.This episode was recorded during Australian Healthcare Week 2025 in Sydney, Australia, and features conversations from various speakers, bringing insights from the event floor.Key Takeaways:• Emily Mailes talks about setting Victoria’s healthcare system up for the next decade with a solid digital health strategy that’s not just about tech but also focuses on outcomes for the system, patients, and staff.• Ed Marx shares tips on boosting patient experience without breaking the bank. He stresses the power of empathy and seeing healthcare services as a seamless process instead of isolated tasks.• River Nygryn highlights the importance of monitoring third-party risks and ensuring healthcare data stays secure. She’s all about monitoring data to prevent security mishaps.Check out the episode and full show notes on

In this episode of Talking HealthTech, Peter Birch speaks with Peter Rady and Brendan Tang during the hustle and bustle of Australian Healthcare Week. They dive into how Medicity is evolving now that they're part of Streamline Solutions and what that means for the future of healthtech.Recorded live at Australian Healthcare Week, this episode captures some interesting discussions and insights happening in the healthtech scene.Key Takeaways:• Medicity's Big Move: Medicity is now under the Streamline Solutions umbrella, thanks to a successful partnership over the last eight years.• Strong Cabrini Ties: Originating from the Cabrini Technology Group, Medicity maintains a solid relationship with Cabrini, fueling their continuous growth and innovation.• Streamline's Experience: With a wide experience across sectors, especially in healthcare, Streamline Solutions offers a solid platform for Medicity to broaden their impact.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Le

In this episode of Talking HealthTech, Peter Birch chats with John Poli from RingCentral at the HIMSS 2025 conference in Las Vegas. They dive into how RingCentral is shaking up healthcare communications and what that means for patients and providers.Key Takeaways• RingCentral is a big player in cloud-based communications, especially in healthcare, operating in over 49 countries.• AI is changing the game by pulling insights from conversations with patients, both during and after calls.• There's a big focus on making healthcare more engaging and coordinated for patients, fueled by tech and changes brought on by COVID-19.• In the US, it's all about using tech to cut healthcare costs and make things smoother for patients. Australia's healthcare scene is seen as quite progressive, with efforts to meet local compliance needs.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to ta

In this episode of Talking HealthTech, host Peter Birch speaks with Tracy McClelland, CCIO UK and George Patapis, ANZ Sales and Business Lead at Dedalus, about the innovative uses of the ORBIS electronic patient record (EPR) in healthcare. Recorded at the HIMSS 2025 conference, the conversation explores the integration of localised content, clinician-focused technology, and the role of artificial intelligence in enhancing clinical decision-making.This episode was recorded in the Dedalus booth, providing a deep dive into the current trends and innovations in healthcare technology being discussed at the event.Key Takeaways:• ORBIS is Dedalus’s EPR system used all over Europe and is now moving into the UK and Australian markets, complete with content tailored to each country's standards.• The team at Dedalus is all about making sure the tech works for, not against, clinicians. They've designed ORBIS to give healthcare professionals all the info they need in one spot to make clinical workflows smoother.• AI is a