Rework

"Happy Pacifists," our episode about violent rhetoric (and its opposite) in business - 00:24"Big Integer," our episode about how Basecamp managed a major outage - 00:30"Spark Joy with DHH," our episode about applying Marie Kondo's tidying-up principles to business - 00:38Liz Fosslien's website. Mollie West Duffy's website. Their joint website. - 1:22No Hard Feelings: The Secret Power of Embracing Emotions At Work - 1:28IDEO - 1:54Humu - 2:08Gretchen Rubin - 12:09The Shultz Hour, named after former Secretary of State George Shultz - 19:25Liz and Mollie on Instagram - 35:42The Book Table - 36:00"Independent Women," the episode of our previous podcast about Women & Children First bookstore - 36:03

Signal v. Noise - 1:49Episode 01, "Sell Your By-products" - 2:00"Signal v. Noise moves to Medium" - 2:37Jason Fried and Adam Stoddard - 2:48Medium's changed policy on custom domains - 3:55Medium's membership program - 6:10A Vox article on how Tumblr's ban on adult content negatively affects the broader community - 7:30History of WordPress - 9:55A Quartz article on how WordPress employees work remotely - 10:03Matt Mullenweg, founder of WordPress - 10:15"Medium has been great for us" - 15:51An Atlantic article about seasonally attired porch geese - 20:00

Marie Kondo’s official website - 00:14Marie Kondo's interpreter is Marie Iida and here's a Quartz interview with her - 00:28Author Courtney Milan's Twitter thread on Marie Kondo's misunderstood advice about books - 00:49Everything Wailin learned about arguing on social media she learned from DHH in the "Pick A Fight" episode of Rework - 1:00The Life Changing-Magic of Tidying Up - 1:12Extreme Programming Explained by Kent Beck - 6:42The history of the We Work Remotely job board is written up in the last entry of this page of the Basecamp handbook - 9:06Basecamp decided to sunset Highrise in 2018. Read Jason's note on the Highrise website - 9:32

On Thursday, November 8, Basecamp 3 went down for almost five hours. It was the worst outage to hit the company in a decade and a stress test of Basecamp's practices around internal communication, customer support, and calm work. Today's episode goes inside the company on November 8 to see how the outage unfolded.Show NotesJason Fried and David Heinemeier Hansson's most recent book, It Doesn't Have to be Crazy at Work - 1:41Basecamp's Support team - 6:03Basecamp's Status page - 6:40DHH's timeline from November 8 and his post-mortem, published on Signal v. Noise - 6:46Our episode on "How to Say You're Sorry" - 15:57

We tried to record an episode, but there were more important things to talk about. See you in 2019 with more episodes of REWORK.

After yet another round of revelations about Facebook's use of customer data, Basecamp has decided to become 100% Facebook-free. We've actually been off Facebook proper for a while, but on Wednesday we decided to remove the company from Instagram and WhatsApp as well. This is a conversation with Basecamp's CTO, David Heinemeier Hansson, about making that decision and why he thinks you should follow in Basecamp's footsteps.

On the last episode of Rework, we talked about the dangers of using violent language in a business context. We've had to grapple with other kinds of problematic language at Basecamp as well. In this mini bonus episode, Shaun talks to programmer Jeremy Daer about shedding harmful terms for database relationships that persist in the industry.

The Brigham Young/Utah "Holy War" game is so famous it gets its own Wikipedia entry - 00:03Steve Jobs' quote about going "thermonuclear" against Android was first revealed in Walter Isaacson's biography - 1:18Joshua Gubler's website - 1:49David Wood's website - 1:57Joshua Gubler and David's research, conducted with Nathan Kalmoe of George Washington University, was published in the Journal of Business Ethics in September 2015 - 3:20Planet Money did a story about The Art of War's popularity in business culture - 9:33If you have anxiety about late-stage capitalism like Wailin does, you should read this article by Alexis Madrigal - 11:08The Center for Nonviolent Communication - 13:07Check out Elizabeth's previous appearance on Rework - 13:25

Books by Basecamp - 00:18Harper Business - 3:52Adam Stoddard, Basecamp's marketing designer and the designer of the new book's cover - 4:01Jason Zimdars, Basecamp designer and book illustrator - 5:26Mike Rohde, the illustrator for Rework and Remote - 5:45Charles Darwin on Daily Routines, a blog that became the book Daily Rituals: How Artists Work, edited by Mason Currey. The book was an important reference for the illustrations. - 7:05Jason Zimdars' Signal v. Noise post on how he illustrated the new book - 18:20You can watch the entire pilot of Small Wonder on YouTube, or you can be like Shaun and staunchly refuse because you find the entire thing creepy, which is also fair. - 10:20The Economist review of the book (you might hit a paywall) - 13:49Blade Runner 2049 baseline test - 25:55You can read David's write-up of the book launch debacle on Signal v. Noise.

Rachel Ernst, VP of employee success at Reflektive - 00:41Reflektive’s #MyWorstPerformanceReview contest and the winners - 2:12Basecamp CTO David Heinemeier Hansson’s classic screed against fundraising and startup culture - 7:00Reflektive’s press release on its $60M Series C - 7:32Watch a real-life design review with Conor and Basecamp CEO Jason Fried - 13:46Hey, did you know we at Basecamp haaaaaaate meetings with the fire of a thousand suns? - 19:24Ralph Vaughan Williams Symphony No. 3 (Pastoral), 4th Movement - 26:00

Behold the wonder of raclette - 00:59Looking for a calm company while job searching - 2:33How a business that deals with clients can work more calmly - 4:24The 37signals manifesto - 6:03Applying calm principles in a school setting - 8:40The Centers for Disease Control and Prevention say most schools start too early - 10:24Alfie Kohn’s website. DHH recommends Punished by Rewards and The Myth of the Spoiled Child - 11:50How to start a calm company when there’s limited runway - 13:51Listen to our previous episode, “You Need Less Than You Think“ - 16:11How Basecamp recovers from periods of non-calm - 19:05Healthy ways for co-founders or partners to disagree - 22:56J.P. Graziano, the Italian sub shop where Shaun buys lunch almost every day. We also featured the business on this episode of our previous podcast. - 28:19

Our previous episode - 0:11It Doesn't Have to be Crazy at Work by Jason Fried and David Heinemeier Hansson - 0:19Rework by Jason Fried and DHH - 0:37The story of Squatty Potty - 1:13This Unicorn Changed the Way I Poop, the original viral video - 1:28

We’re taking your questions for David and Jason to answer in an upcoming mailbag episode! Leave us a voicemail at (708) 628-7850 and you'll be entered into a drawing for an autographed copy of It Doesn't Have to be Crazy at Work.Listen to the first part of this interview - 0:23Jason and David’s previous books are Rework and Remote - 3:37Jason and David will be speaking at the Wall Street Journal's one-day Future of Work conference in New York on October 17 (check out their official WSJ stipple portraits!) - 6:50

We’re taking your questions for David and Jason to answer in an upcoming mailbag episode! Leave us a voicemail at (708) 628-7850 and you'll be entered into a drawing for an autographed copy of It Doesn't Have to be Crazy at Work.It Doesn't Have to be Crazy at Work - 1:05Jason and David’s previous books were Rework and Remote - 1:12Check out our previous mailbag episodes, here, here, and here - 1:55”Marissa Mayer: You, Too, Can Work 130 Hours a Week If You Plan When to Take a Shit“ (GIzmodo) - 7:53The quotation ”It is difficult to get a man to understand something when his salary depends on his not understanding it“ is attributed to Upton Sinclair - 9:12Basecamp’s policies on vacation time and summer hours can be found in the company handbook - 15:56Work Can Wait - 19:57

"Thanks, Basecamp, for the memories and the lessons" on MediumNoah Lorang on Twitter - 00:40Noah's post on Reddit - 6:47"Convert Geological Info into a Custom Map for 3D Printing and Milling" in Make: magazine - 7:23Rick and Morty - 9:34"Can it be 'art' if it's made with a robot's help?" on Medium - 24:45Elevated Woodworking website / Instagram / Facebook / Twitter - 28:24

Take A Break, our last regular episode before sabbatical - 2:47Why we only work 4 days a week during summer (Signal v. Noise) - 3:02Carcassonne in southern France is a UNESCO World Heritage site - 4:11It is also a board game that Shaun enjoys! - 4:14Wailin thought she discovered Aperol spritzes in Europe but it turns out she was just brainwashed by a liquor brand and has no original ideas or tastes of her own. She still likes to drink Aperol spritzes. - 4:36All about the viol da gamba - 4:58It Doesn't Have to be Crazy at Work, due out October 2 - 5:38The Bean Machine on Twitter, Facebook, and Instagram - 6:53

Shaun and Wailin are still on vacation, but we have another of our favorite episodes from our previous podcast, The Distance, which was about long-running businesses. Wailin's pick is this story of America's last bicycle manufacturer.

Shaun and Wailin are on vacation! During our hiatus, we're bringing you our favorite stories from our previous podcast, The Distance, which was about long-running businesses. Shaun's pick is this story of a 90-year-old jewelry store and how running a business can be a true labor of love.

Rework made its podcast debut with an episode called "Sell Your By-products" in August 2017 — 00:37A list of employee benefits at Basecamp — 00:51Adeline Koh is the founder of Sabbatical Beauty and you'll also find her in the company's very friendly and welcoming Facebook group — 1:45Adeline's essay on starting a business while on academic sabbatical —1:59A primer on Korean beauty — 4:20Jason Fried — 14:08Jason and DHH's upcoming book about calm company practices — 16:19Soapwalla — 23:01Rachel Winard's original cleanser and moisturizer are still sold today — 24:13Rachel's blog post about taking sabbatical — 24:34

In a bonus conversation with Sarah Park of MeetEdgar, she talks about making the company handbook public and why they have a policy of opening up meetings and conversations to everyone.