Fintech Insider By 11:fs

This week we have some great stories for you as David and Jason are joined by two great guests: Caroline Plumb, CEO of Fluidly Simon Balmain, Operations and Community Specialist at Monzo We kick off the episode by taking a look at WorldPay selling to FIS and changing its tech stack. The group comments that it's not a modern way to approach tech stack spending, it's an oldschool way of doing things and 600M is a large amount to spend over 6 years to maintain technology (02:36). Next up, we talk about Barclaycard bringing Alipay payments to UK retailers. There are some suggestions that this could mark the beginning of the end from the panel but they also wonder who the first adopter will be and Jason, for one, welcomes our new overlords (08:52). We spoke to Tao Tao, Alipay's Business Development Director to find out more (13:15). We also talk to our 11:FS Americas MD Sam Maule to get a US insight into why 21% of Americans have no savings (:). Other stories include: 21% of Americans have no s

Benoit Legrand is CIO of ING. Simon talks to Benoit about his unsuccessful startup experiences and what they taught him, how ING sees itself as a 20 year old fintech, why some banks are afraid of PSD2 and how to focus on the problems customers are facing. They also take a look at Yolt, developing resistence to change and the importance of having a team dedicated to delivering change, why the scale of partnerships matter and touch on Brexit. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. ​ If you really loved it, please leave us a review, we love reading them! ​ This episode was produced by Laura Watkins and edited by Alex Woodhouse Special Guest: Benoit Legrand. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as Sarah and Simon are joined by a couple of great guests: Daniel Hegarty, CEO of Habito Sharon O’Dea, founder of communications and collaboration consultancy Lithos Partners We kick off the episode by taking a look at the RBS trials for a biometric fingerprint bank card. Sarah thinks it's not a terrible idea and a potential solution to upcoming Strong Customer Authentication (SCA) demands. But Simon and Daniel disagree. Simon thinks the whole thing is a gimmick and customers deserve a better UX whereas Daniel just can't see any good use cases for fingerprint cards (01:50). Next up, we talk about Bank of England telling VISA Europe to hire PwC after the 2018 outage. Simon reckons that having more eyes looking at the problem can only be a good thing while the outages problem rumbles on, Sharon agrees and comments that VISA's outage was a human error issue but there's a need to look at why that error could occur in the first place (08:36). We also have an

David Duffy is the CEO of CYBG. Simon talks to David about CYBG's recent acquisition of Virgin Money, how the challenger narrative is shifting and why integrating a challenger brand into CYBG's existing services might be easier than industry commentators believe. They also take a look at Brexit, the future of the industry, how fintech and banks can partner together and what role the big tech platforms can play. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. ​ If you really loved it, please leave us a review, we love reading them! ​ This episode was produced by Laura Watkins and edited by Alex Woodhouse Special Guest: David Duffy. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as Sarah and Simon are joined by three great guests: Mel Palmer, CMO Exo Investing Matt Valentine, Barclays UK Ventures Ali Paterson, Editor in Chief, Fintech Finance We kick off the episode by taking a look at some of the problems Revolut have been suffering from lately and the culture issues that are on-going. The general consensus is that response from Revolut has been tone-deaf at best and a great product is being lost to reputational issues, although Sarah disagrees that a product is still good if it's proven to be unlawful. The story is just the gift that keeps on giving (01:38). Next up, we talk about the Women in Fin Powerlist 2019 featuring two of our very oen 11:FS staff. It came out just in time for International Women's Day. Launched in 2015, the Women in FinTech Powerlist has increasingly attracted a global audience and an unprecedented number of nominations and applications. We take a look at if these lists shine a light on the issues or if

Coinciding with International Women's Day, Sarah is hosting an episode that shines a spotlight on the financial industry's documented lack of equality and many headlines are made of the gender pay gap and many other negative aspects. But it’s not all doom and gloom. Our roundtable goes over a wide range of topics, looking at their personal experiences as women in financial services, the gender (im)balance at work, what's changed in the industry, differences in gender equality at incumbents and fintechs, how STEM can attract more women, careers advice and so much more. They also talk about approaches to work, mentorships, imposter syndrome, salary expectations and share experiences and advice that apply to everyone. We have some brilliant guests, including: Emma Lindley, VP at VISA and Co-Founder of Women in Identity Val Kristensen, Director of Comms at OakNorth Livia Benisty, Head of Financial Crime at ComplyAdvantage Shafali Gupta, VP Strategy & Operations at Fluidly Diana Parades, CEO of Suade

This week we have some great stories for you as David and Sarah are joined by four great guests: Nick Bortot, CEO of Bux Max Rofagha, CEO of Finimize Nicholas Megaw, Retail Banking correspondent at the FT Damian Richardson, Head of Product, New Digital Customer Propositions, Services at NatWest We kick off the episode with a close look at the winners of the RBS Remedies fund announced last week and wonder why some were snubbed. Max Rofagha points out how anti-competitive the awards were but it remains to be seen if this continues through the the rest of the fund pools available. TSB may have lost out but as Sarah says, TSB have bigger problems than missing out on a fund. And in a quick throwback to last week's news episode, Tom Blomfeld CEO of Monzo was correct to predict that Starling would win the £100M (03:19). Next up we take a look at Goldman Sachs' move into the credit card market with Apple. David notes that a big technology company moving into banking has been the incumbent banks biggest f

It's been a long two and a half years. But we've finally hit a huge landmark with our 300th episode. This episode is an 11:FS special with some of your favourite hosts: David Brear Simon Taylor Sarah Kocianski Ross Gallagher Jason Bates Plus extra special guest Marko Wenthin, Co-Founder of Solarisbank. Our panel take a trip down memory lane, going over the early days of trying to figure out audio editing, why we took the approach that we did and how taking a conversation from the pub after a conference created a chart-topping podcast. We go over the rejected theme tunes for the show and some of the show's highlights, including some of the best jokes, live shows, conferences and of course After Dark. We also talk about some of the incredible guests we've had and difficult topics we've tackled. Of course none of this would be possible without you so we asked you to send in whatever questions you want for the hosts to answer. But if we didn't manage to get to yours this time around don't wor

This week we have some huge stories for you as David and Simon are joined by two fantastic fintech CEOs: Tom Blomfield, CEO of Monzo Romi Savova, CEO of PensionBee We kick off the episode with a story that'll give you 24 billion reasons to be impressed with the state of the UK's financial industry. It's the first time the four biggest lenders have made more than £20BN since 2007 and while it might appear to be a return to the good old days of pre-financial crisis finances, Romi points out that although the numbers are great, they might not be as great as they would have been in 2007 due to balance sheets. Tom also points out that banks have only made superficial changes so far but that's about to change (02:14). Next up, we talk about Santander's $700M deal with IBM. Tom points out that we only ever see headlines like this at the start of project, never at the end describing the results. Romi talks about how it's a sign that change is coming, but why are companies that market themselves as technology

Sam Maule talks to AWS, Raifeissen Bank, Broadridge, FICO and Liberty Mutual on how Cloud is the new normal, moving to product and development cycles to Cloud in a matter of days rather than quarters and how capital markets and major banks are driving forwards Cloud adoption. Agility tends to be the main theme behind Cloud adoption and integration but no-one's underestimating the human component. Technology might be a huge factor in financial services but people are the ones who ultimately drive these companies forwards and need to be trained in how to use the technology. Sam talks to companies that have been doing Machine Learning for decades and discusses the issues in coming to the game too early as well as too late. Our guests also talk about how to create a new level of security using data, why failing fast is terrible and how juggling 85 balls at a time means individuals only have 5% of their work week to deal with what they should be doing. We have some amazing guests including: Scott Mull

This week we have some huge stories for you as Sam's joined by: Teana Baker-Taylor, Exec Director and Board Member, Global Digital Finance Alexa Fernandez, Open Innovation & Ecosystem Builder at BBVA Joaquin Ayuso de Paul, CEO of Denizen Mark Meisner, CEO of Gen6 Ventures We kick off the show for a US perspective on the super merger that broke on last week's show. Two of the US’ biggest banks merge to become a super bank, as BB&T buy SunTrust for $28BN in stock. It's a phenomenal merger and every one of our guests has a unique take on the story. The banks are 'super-regional' which just means they're not one of the top five in the USA. They still each have assets of over $200BN. It'll make the new bank the sixth largest bank in the USA with $442BN in assets $301BN in loans and $324BN in deposits. 3100 of their branches are within 20 feet of each other (03:10). You can watch the YouTube video of our panel discussing the story here. Next up the US group discuss Chime's incredible acquisition of 10

Can you feel the #digitallove? We certainly could at the first After Dark of 2019. Just one day before Valentine's Day over 200 of finances' finest entered the tower of One Canada Square in Canary Wharf. Set high above the city of London at Level 39, it was standing room only for a show that sold out in six hours. Before we started the show with our first fin-couple, a rebearded David kicked off support for the 11:FS charity of 2019, Mind. Text GIVI88 to 70070 with your chosen amount to donate. Our first pairing on stage were, Tom Davenport, Head of Strategic Partnerships at MarketInvoice and Ian Rand, CEO of Business Banking, Barclays. Ready and eager to go through their nascent relationship with 11:FS' very own Sarah Kocianski. The couple took us through just how deep their integration really is, who's giving and who's taking and the tensions they're concerned about for the future. We also have some great Hollywood-style couple names for the iconic pairing...could BarketInvoice be advertising in the

This week we have some massive stories for you as David and Simon are joined by: Mel Palmer, CMO at Exo Investing Saumeel Pachigar, Head of Partnerships at acasa Viktor Nebehaj, CMO at Freetrade Iona Bain, Author, speaker, commentator at Young Money blog We couldn't NOT kick off with the story causing the most noise this week, and we were lucky enough to have Iona join us on the show to give us her perspective. Of course we're talking about THOSE Revolut-ionary Valentine's day tube adverts that caused a Twitterstorm (02:52). We followed that with some breaking news from across the pod as 2 of the US’ biggest banks merge to become a super bank, as BB&T buy SunTrust for $28 BILLION in stock (18:50). Other stories included: Amex and Curve’s bust-up as Amex blocks access to Curve, 36 hours after reinstating it. Australian banks may face criminal charges after final royal commission report into their malpractice to try and clean up the sector, and naturally we had to ask our Aussie banking afic

There's no question about the impact finances have on mental health and with today being Time to Talk Day (7th February) we wanted to take a closer look at how finance interacts with the mental health problems that affect 1 in 4 of us. Time to Talk Day wants to break down the stigmas around mental health and get people talking more openly about it. Sarah's joined by Katie Evans, Head of Research and Policy, Money and Mental Health Policy Institute, Joe Surtees, Policy Manager at the Single Financial Guidance Body and James Nicholson, Engineer at Monzo to discuss why money's such a taboo subject in everyday discussion, spending for stress and whether technology can solve the problem or if it'll just exacerbate it. The group also discuss positive friction, the trap of frictionless finance those who struggle with spending and the reality that some people will simply never have enough money for their needs. We take a look at these issues and many more on this week's episode of Fintech Insider. We hope you

Our hosts David, Simon and Sarah are joined by Oscar Williams-Grut, Senior City Correspondent at Yahoo Finance, Valentina Kristensen, Director, Growth and Communications at Oak North and Livia Benisty, Head of Financial Crime at Mimiro. First up, China launches an app to dob in debt 04:01 Lloyds unveils 100% mortgage for first-time buyers 10:32 TrueLayer launches Open Banking-based payments API 20:27 FCA launches GFIN 27:37 We spoke to Anna Wallace from the FCA to tell us more 33:37 11:FS AMA with a question on which fintech has the best approach to building a banking marketplace 38:41 Stripe raises $100m at $22.5bn valuation 46:49 We spoke to Andy Challis, MD Principal Investments, and John Stecher, CIO at Barclays to give us insight into Barclays supersized accelerator 53:51 Barclays supersizes New York accelerator 56:30 Chief Innovation Officer, Neal Cross Bids Farewell to DBS Bank in Heartfelt Post 57:45 And Finally, HSBC launches ‘sound identity’ in next phase of global brand refres

Michael Rouse is the CCO of Klarna. David talks to Michael about avoiding the trap of copying others, partnering with a brand as unique as Snoop Dogg's, and the evolution of payments in a broad sense, beyond simply moving money into a service and discovering the new areas of innovation. They also look at how to become both big and fast in the space and how that is born from creating a culture that allows people in the company to act autonomously. Michael talks about how empowering the leaders of Klarna's teams to think of it as running a business has been part of its success. Klarna has managed to keep the entrepreneurial spark it started with nearly 14 years ago. Operating in the world of e-commerce and point of sale financing, Klarna is born out of the buy-now pay-later category and started in Sweden. Now they're operating in 18 geographies and around 60M consumers have used its product. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Inside

Our hosts David, Jason and Sarah are joined by Daniel Macklin, Co-founder of So-Fi, board member and Angel Investor, Daniel Lowther, Head of FinTech at CCgroup and Freddy Kelly CEO of Credit Kudos. First up, Snoop Dogg Invests In Klarna, Sweden's $2.5 Billion Unicorn 02:49 We've also got a great cutaway from Aoife Houlihan, VP Communications and Public Policy at Klarna to tell us more about the partnership 11:16 Square launches debit card for businesses 15:04 Google hit with £44m GDPR fine over ads 20:10 Alipay awarded e-money licence in Luxembourg 25:25 11:FS AMA with a question on if the big 4 Australian banks are more engaging than Monzo 39:30 Aussie digital bank Xinja makes crowdfunding move 45:11 Aussie digital bank Volt wins banking licence 48:30 Lloyds to cut costs with Thought Machine platform move 54:20 And Finally, Church of England: Contactless collection payments trialled 1:03:38 All this and so much more on today's episode of Fintech Insider! ​ Subscribe so you never miss a

Reuben Lai is Senior Managing Director of Grab Financial Group. Simon talks to Reuben about making taxis safe, opening bank accounts for those used to relying on a cash-first economy and how Grab Financial Group rose so high in the markets so fast. Reuben talks about how Grab Financial worked to turn one of the least safe industries in Malaysia into reputable and safe service through fintech, removing the cash element of transactions to improve standards and ensure customers know what they're getting. Grab Financial Group has had off the charts levels of hypergrowth - at only six years old the fintech is now operating in eight countries and 336 cities. Simon and Reuben go over Grab's expansion across South East Asia, the problems of entering a new market, convincing customers to move away from cash and using financial inclusion to encourage opportunities for a swathe of micro-entrepreneurs and consumers. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow

Our hosts Ross and Sarah are joined by Lianna Brinded, Head of Yahoo Finance UK at Yahoo, Lucy Woolfenden, Marketing Director at Yolt and Wincie Wong, Head of Innovation for Supply Chain Services at RBS. First up, Fiserv to acquire First Data in all-stock deal with equity value of $22 billion 01:38 We spoke to 11:FS Managing Director of the Americas, Sam Maule to get his perspective on the Fiserv story 08:13 Atom Bank hires advisers ahead of potential Spanish bid 10:56 AccessPay banks $9 million in new funding as VCs hit the North 18:36 We interviewed Anish Kapoor, CEO of AccessPay to get a bit more insight 22:32 Digital bank Tandem eyes IPO as customer numbers continue to surge 24:46 Challenger Bank Tide Joins With ClearBank To Bid For RBS Fund 28:23 11:FS AMA on geographical markets and fintech hotspots 35:58 Fintech firms want to shake up banking, and that worries the Fed 40:23 Peter Thiel Wants To Give Wall Street a Fright 47:57 We got a bit more insight from Sam Maule 52:18 Swift

Steve Bartlett is an entrepreneur and Founder of Social Chain. David talks to Steve about technological curves, disrupting the mobile phone, building brand love and the power of being transparent. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! This episode was produced by Laura Watkins and edited by Alex Woodhouse Special Guest: Steve Bartlett. Learn more about your ad choices. Visit megaphone.fm/adchoices